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Patches and Updates

Why Updates and Patches should be installed on devices This is a widely discussed subject with many different viewpoints on why you need to complete updates and install patches for both your devices and software. Here are some reasons why you should be completing these updates and patches, with some examples of why they were […]

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Alerts

Outlook Issues

There is an issue with Microsoft Outlook in the latest update which causes emails to only display the first few words. Microsoft have acknowledged the issue are are hoping to have it resolved by 4pm UTC The current work-around is to roll back the patch to allow time for Microsoft to deploy a fix.  We are pushing […]

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Tech Tips

Passwords: The Keys To Your Digital Life

Let’s talk about passwords. No, wait. Don’t leave! Passwords are important. Boring, but important, and I think it’s about time we talked about them a little. You see, on my daily commute to the sofa office, I decided to catch up on some news and I happened across an IT article in The Sydney Morning […]

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Tips

Basic Troubleshooting

While IT support is always on call to help you fix your issues, teaching users basic troubleshooting steps can save valuable support time that could be used elsewhere, or help provide more information to technicians when they arrive to resolve the issue. Because of this, here are some basic tips that may resolve some of […]

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Tips

Streaming and Online Meetings

When working from home, you will undoubtedly need to participate in meetings and voice calls remotely to organise projects and such with your team. Chances are you’re using either Microsoft Teams, Zoom or possibly Slack, but there are several things you can do with all of these to improve your and others meeting experience. When […]

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Tech

Office 365 Programs

Office 365 is everywhere. If you’re running a business you’re probably running it with the help of Microsoft’s comprehensive office suite which comes with a wide range of programs for any task. In this short article we’ll quickly go over them and what they can do. Access is a database management system that allows you […]

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Tips

Password Policy

Every organisation needs a good password policy that users are informed of to keep business information confidential. Remember that one of the best defences against hacking you can have are users that know how to spot phishing attacks and use secure passwords. Below is a list of useful tips you can use when creating a […]