FAQ

What is the best way to contact Junction City?

The best way to contact Junction City is by email directly into our ticket system at support@junction.city. This will get the fastest response.

Alternatively you can call us on (03) 9038 8803

Can Junction City supply us with internet connections?

Absolutely! Junction City can supply a range of internet connection types. Contact our sales team for a quote at quotes@junction.city.

What are Junction City’s values?

Junction City values integrity, morals and truth. We consider our clients as partners and know that your success directly impacts ours, and as such, hold these in high regard.

What is MTI?

MTI Business Services was purchased by Junction City in 2019 and all systems merged. MTI was originally formed by Steven Denny and Mark Tinsley to deliver IT support and solutions following the values of Morals, Mission, Mentoring Truth, and Integrity. These values have carried on aligning strongly within Junction City.

What are the Junction City business hours?

Junction City is open from 7:00am – 5:00 pm Australian Eastern Standard Time

What do I do if I have an emergency outside of your operating hours?

Outside of our standard operating hours you can get emergency support by calling Richard on ‭0412969707‬ or Andrew on 0419536988.

They will then assess the issue and schedule it accordingly.

What is the best way to access my 365 services?

The best way to access your Office 365 services is to log in via portal.office.com, here you will have access to your services.

Do you have a newsletter?

Yes, we have a newsletter that comes out periodically, you can subscribe here.